Privacy Policy

Privacy Policy

At ZELVION CONSULTANCY (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage our services, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information

Information that identifies you directly, including:

  • Full name
  • Email address
  • Telephone number
  • Job title
  • Organisation name
  • Postal address
  • Any information provided through contact forms, enquiries, or consultations
Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Time zone settings
  • Operating system
  • Website usage data
  • Referring website addresses
Marketing and Communication Data

This may include your preferences regarding marketing communications and subscriptions to newsletters or updates.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Responding to enquiries and requests
  • Providing consulting services
  • Managing client relationships
  • Scheduling consultations and meetings
  • Improving our website and services
  • Monitoring website performance and security
  • Sending relevant business updates and communications
  • Complying with legal and regulatory obligations

We will only process your personal information where we have a lawful basis for doing so.

3. How We Protect Your Information

We implement appropriate technical and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

4. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

We may share information with:

  • Professional advisers and consultants
  • Service providers supporting our business operations
  • Technology and website hosting providers
  • Regulatory authorities where required by law

All third parties are required to protect your information and process it in accordance with applicable privacy laws.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, regulatory, and business requirements.

When information is no longer required, it will be securely deleted or anonymised.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies help us:

  • Understand website usage
  • Improve functionality
  • Enhance security
  • Personalise user experiences

You may choose to disable cookies through your browser settings; however, some website functionality may be affected.

7. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Restrict or object to processing
  • Withdraw consent where processing is based on consent
  • Request data portability where applicable

To exercise any of these rights, please contact us using the details provided below.

8. International Data Transfers

Where personal information is transferred across international borders, we will take reasonable steps to ensure appropriate safeguards are in place to protect your information.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of third-party websites and encourage users to review their respective privacy notices.

10. Children’s Privacy

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from individuals under the age of 18.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be published on this page with a revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through our contact us page.